returns policy

The Little Cook Shop Standard Returns Policy

Customers who want to return their product, if they have changed their mind, may return the product unopened, unused and in a resaleable condition within 15 days of receiving their order. 

The buyer must pay any costs for returning the item.

Any orders which are returned and have been used, opened, damaged or are not in a resaleable condition will not be refunded. 

If you wish to use the returns service please email [email protected] with your order number and reason for return.

The Little Cook Shop reserves the right to require damaged items to be returned in some circumstances, if the returned damaged product is found not to be faulty or damaged an admin fee of £6.00 will be deducted from the refund. 

In the unfortunate event that your item has arrived damaged please email [email protected] with images of the damage and your order number. Damages must be reported within 3 days of receiving your order with supporting images of the damage to enable the damage claim to be processed.